Expert Guide (Consultative Sales)
About this role
Job Opening: Expert Guide – Custom Design Specialist Location: Charleston, SC (On-Site at Our Showroom on Rainbow Row) Job Type: Full-Time | Compensation: $70K–$90K+ (Base + Commission)
This isn’t just a sales role—it’s a calling to guide people through one of the most meaningful decisions of their lives. As an Expert Guide at Charleston Rings, you’ll bring vision to life through custom design, serve with grace and integrity, and represent the heart of a luxury brand built on purpose. If you have a gift for connection and a passion for beauty with meaning, you’ll thrive here.About Charleston Rings
We design Truly Exceptional™ custom engagement rings that reflect both artistry and intention. As the highest-rated jeweler in Charleston, we believe in a different kind of luxury—one rooted in care, integrity, and eternal significance.
Our company is Faith-based, and our mission extends beyond diamonds. Our values shape everything we do. We actively support pro-life, anti-human trafficking, and faith-based initiatives. At Charleston Rings, our mission is to guide couples through one of the most meaningful decisions of their lives, ensuring that each ring is not only a reflection of their love story, but a lasting symbol of the covenant they’re making.
Who This Role Is For
This role is perfect for someone with a sharp eye for design and a natural talent for building trust with others. You’re confident, clear, and personable—able to guide clients through meaningful decisions with both expertise and care.
You’re not just here to sell a ring—you’re here to help create one of the most important symbols in someone’s life. You take pride in delivering an elevated, personalized experience where every detail matters.
If you’re self-motivated, composed under pressure, and excited to grow as a trusted expert in a high-end, purpose-driven environment, we’d love to meet you.
What You'll Do
As an Expert Guide, you'll walk alongside customers through one of the most meaningful purchases of their lives—designing a custom engagement ring that reflects their unique story.
Your day-to-day will include:
Hosting warm, relationship-driven consultations in our showroom.
Helping and educating clients to choose the perfect stone (lab-grown or moissanite) and style with clarity and care.
Collaborating with our design team to bring each ring concept to life.
Managing client relationships from first hello to final ring pickup—making sure no detail is missed and every person feels seen.
Sharing insights and ideas with our tight-knit team to keep improving our process, our product, and our people.
Our Values
Integrity
Self-Driven
Teamwork
Social Responsibility
Kindness
What You Bring to the Table
Experience in custom design, high-end retail, or relational sales (and a heart for helping people).
A consultative, not pushy sales style that builds trust.
Strong communication skills
The ability to follow up, follow through, and follow your instincts.
A hunger to grow, learn, and contribute to a team that’s building something meaningful.
Why You'll Love It Here
Faith-aligned mission: We’re serious about doing business with purpose.
People-first culture: We care more about the person than the sale.
Incredible impact: You’re not just selling rings—you’re creating legacy
Beautiful space: Our new Charleston showroom is a peaceful, creative place to work and serve.
Supportive team environment: We have a tight-knit, values-driven team that encourages each other, celebrates wins, and grows together.
How to Apply
If this feels like a calling—not just a job—we’d love to hear from you.
Please send the following to contact@charlestonrings.com with the subject line: “This is the perfect job for me – Expert Guide”
Your resume
A cover letter sharing what draws you to Charleston Rings and how you live out our values
A short video (3–5 minutes) walking us through how you’d guide a customer through the custom design process—and why you’re the right fit
We can't wait to meet you.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Schedule:
8 hour shift
Weekends as needed
Supplemental Pay:
Commission pay
Work Location: In person
